Frequently Asked Questions

Name: Tender Touch Mother & Baby Clinic
Address: 13 Nederburg Road, Kirstenhof, Western Cape, 7945, ZA
Telephone: 083 564 1671
Price range: $$

Find answers to common questions about our services, classes, and how everything works.

Antenatal Classes

Breastfeeding & Lactation

Postnatal Support

Baby Vaccinations

Baby Massage

Medical Aid & Discovery

Booking & Payment

About the Clinic

First-Time Parents

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Frequently Asked Questions

Antenatal Classes

When should I start antenatal classes?

Can my partner attend the classes?

What topics do the antenatal classes cover?

How many couples are in each class?

What if I miss a class session?

Are the classes suitable for second-time parents?

Do you offer private antenatal sessions?

Breastfeeding & Lactation

I'm struggling with breastfeeding. Can you help?

What's the difference between a breastfeeding consultation and a lactation consultation?

Can you help if I want to combination feed or switch to formula?

My baby has a tongue-tie. Can you assess this?

When should I seek breastfeeding help?

Can I get breastfeeding support before my baby is born?

Postnatal Support

Do you do home visits or clinic appointments?

What does a postnatal visit include?

How soon after birth should I have a postnatal check?

Can you help with my recovery, not just baby care?

Do you offer support for postnatal depression or anxiety?

What if I have questions between appointments?

Baby Vaccinations

Do you follow the South African vaccination schedule?

How much do vaccinations cost?

Can I get vaccines at the same time as a check-up?

My baby is behind on vaccines. Can you help us catch up?

What if my baby is unwell on vaccination day?

What vaccines do I need in pregnancy?

Are vaccines safe for my baby?

Baby Massage

How old should my baby be for baby massage classes?

What are the benefits of baby massage?

What do I need to bring to baby massage classes?

Can baby massage help with colic?

What if my baby cries during the massage class?

Medical Aid & Discovery

Do you accept medical aid?

How do Discovery home visits work?

What documentation do I need for medical aid claims?

Are vaccines covered by medical aid?

Booking & Payment

How do I book a class or appointment?

What payment methods do you accept?

What is your cancellation policy?

Do I need to pay a deposit for courses?

Can I get a refund if I can't attend?

About the Clinic

Where is Tender Touch Clinic located?

What are your opening hours?

Can I bring my other children to appointments?

Is there parking at the clinic?

Who will I see at my appointment?

What qualifications do the nurses have?

First-Time Parents

I'm a first-time parent and feeling overwhelmed. Is that normal?

When should I call for help vs. going to the hospital?

What should I have ready before baby arrives?

How do I know if my baby is getting enough milk?

My baby won't sleep! Is something wrong?

Still Have Questions?